Delivery
Shipping Policy
Thank you for shopping with EKO AI LTD. Please review our shipping policy to understand how and when your order will be delivered.
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Order Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped or delivered on weekends or public holidays.
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Shipping Destinations
We currently offer international shipping to selected countries and regions. Shipping availability may vary depending on the destination.
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Estimated Delivery Time
Estimated delivery times may vary by destination and shipping method. Typical delivery time ranges from 7–15 business days after shipment. Please note that delivery times are estimates and may be affected by customs clearance, local courier delays, or unforeseen circumstances.
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Shipping Confirmation & Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number. Tracking information may take 24–48 hours to become active.
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Customs, Duties & Taxes
EKO AI LTD is not responsible for customs duties, import taxes, or additional fees imposed by local authorities. These charges are the responsibility of the customer and may vary by country.
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Incorrect Address
Please ensure that your shipping address is accurate and complete at checkout. EKO AI LTD is not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.
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Lost or Delayed Shipments
If your order is significantly delayed or appears to be lost in transit, please contact us with your order number. We will assist in investigating the issue with the shipping carrier.
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Contact Information
If you have any questions regarding shipping, please contact us.
Email: niedziejkobraden465@gmail.com
Phone: 01305 784 447
EKO AI LTD